ORDER A RENEWAL
Insert the ONE FOR ALL smart card or USB key and follow the instructions.
Certificate renewal can be ordered in Internet Explorer 11 or newer version, Mozilla Firefox and Google Chrome.
RENEWAL
The renewal process is simple; there is no need for visiting your bank or submitting additional documentation. It is, however, important that you initiate the renewal process while your existing digital certificate is still valid.
We can currently guarantee that our software will run properly only on Microsoft operating systems (Windows 10 and above), unfortunately we do not support macOS (Apple).
WHEN THE RENEWAL IS NOT POSSIBLE?
The ‘ONE FOR ALL’ digital certificate cannot be renewed:
- If your digital certificate has been revoked,
- If your digital certificate has expired,
- If the data within the certificate has changed (e.g. company or holder name).
INSTRUCTIONS FOR THE RENEWAL OF A QUALIFIED DIGITAL CERTIFICATE
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ENROLMENT
Insert the ONE FOR ALL smart card or USB key and run the program for enrolment by selecting “RUN” or save it by clicking on “SAVE”. To complete the enrolment of a renewed digital certificate, please follow the steps below:
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WHAT TO DO AFTER RENEWAL?
For successful use of your renewed qualified digital certificate, please follow these steps:
- Install the root and intermediate certificate, and
- Send an extract of the content of your qualified digital certificate to the banks.
Some banks will only include you into their system after receiving the extract, thereby enabling you further use of their services.